{"id":12,"date":"2026-09-24T06:20:37","date_gmt":"2026-09-24T06:20:37","guid":{"rendered":"https:\/\/utensilnook.com\/?page_id=12"},"modified":"2026-10-03T11:08:12","modified_gmt":"2026-10-03T11:08:12","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/utensilnook.com\/?page_id=12","title":{"rendered":"Return &#038; Refund Policy"},"content":{"rendered":"<div class=\"cwtb-layout\"><section class=\"policy-hero\"><div><a class=\"breadcrumb\" href=\"https:\/\/utensilnook.com\/?page_id=147\">Customer information \/ Returns & exchanges<\/a><span class=\"eyebrow\">EFFECTIVE 24 SEPTEMBER 2026<\/span><h1>Returns & exchanges<\/h1><p>Return eligibility, costs and how to request an exchange.<\/p><\/div><\/section><div class=\"section-wrap policy-layout\"><aside><strong>On this page<\/strong><a href=\"#section-0\">Return window and condition<\/a><a href=\"#section-1\">Start with an email<\/a><a href=\"#section-2\">Return shipping<\/a><a href=\"#section-3\">Exchanges<\/a><a href=\"#section-4\">European Union rights<\/a><a href=\"https:\/\/utensilnook.com\/?page_id=147\">All policies <span class=\"ui-arrow\" aria-hidden=\"true\"><\/span><\/a><\/aside><article class=\"policy-content\"><section id=\"section-0\"><h2>Return window and condition<\/h2><p>Contact us within 60 days after delivery. We accept new, lightly used, defective or damaged items. This store policy does not reduce any rights you have under applicable law.<\/p><\/section><section id=\"section-1\"><h2>Start with an email<\/h2><p>Email services@utensilnook.com with your order number, the item and the reason for your request. We will send you the return address and instructions. Please wait for those instructions before shipping your return.<\/p><\/section><section id=\"section-2\"><h2>Return shipping<\/h2><p>You pay return shipping when returning an item because you changed your mind. We pay return shipping for a defective, damaged or incorrect item. Any stronger rights under local law still apply.<\/p><\/section><section id=\"section-3\"><h2>Exchanges<\/h2><p>Contact us to confirm that your preferred replacement is available. We can arrange an exchange after we receive your returned item.<\/p><\/section><section id=\"section-4\"><h2>European Union rights<\/h2><p>For eligible online purchases delivered in the EU, the legal 14-day withdrawal right and rights for faulty or misdescribed goods apply alongside our 60-day return policy. Contact us to exercise those rights.<\/p><\/section><div class=\"policy-contact\"><h2>Questions?<\/h2><p>Email <a href=\"mailto:services@utensilnook.com\">services@utensilnook.com<\/a>. Utensil Nook is operated by CAKEKEOOU at 5314 State Route 516 NW, Dover, OH 44622, United States.<\/p><\/div><\/article><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Customer information \/ Returns &#038; exchangesEFFECTIVE 24 SEPTEMBER 2026Returns &#038; exchangesReturn eligibility, costs and how to request an exchange.On this pageReturn window and conditionStart with an emailReturn shippingExchangesEuropean Union rightsAll policies Return window and conditionContact us within 60 days after delivery. We accept new, lightly used, defective or damaged items. This store policy does not [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/utensilnook.com\/index.php?rest_route=\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/utensilnook.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/utensilnook.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/utensilnook.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/utensilnook.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12"}],"version-history":[{"count":1,"href":"https:\/\/utensilnook.com\/index.php?rest_route=\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":24,"href":"https:\/\/utensilnook.com\/index.php?rest_route=\/wp\/v2\/pages\/12\/revisions\/24"}],"wp:attachment":[{"href":"https:\/\/utensilnook.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}